Business Hours

MONDAY 10 – 6

TUESDAY 10 – 6

WEDNESDAY 10 – 8

THURSDAY 10 – 8

FRIDAY 10 – 6

SATURDAY 10 – 5

SUNDAY 11 – 5

Pre – consultation

DO I NEED AN APPOINTMENT?

Yes, we highly recommend booking an appointment. An appointment ensures that you will have a change room and a consultant at the ready to assist you and give you the best possible experience.


HOW LONG ARE APPOINTMENTS?

Bridal and bridesmaids appointments are generally 90 minutes. Prom appointments are 60 minutes.


HOW MANY PEOPLE CAN I BRING?

We have a maximum capacity of six guests to each room, any more than that and it can get a little crowded! If you would like to find out about our V.I.B (very important bride) ULTIMATE experience, which includes the store to yourself and unlimited guests then give us a call!


DO YOU CARRY CURVY SAMPLES?

YES!! We have the largest selection of curvy gowns in the lower mainland. Our store samples run from a size 4-30.


Bridal Appointments

V.I.B (OUR STANDARD APPOINTMENT)

Very important bride

No fee

90 minutes

up to 6 guests

10% off accessories


V.I.B (ULTIMATE)

for the bride who wants it all

After hours

$250 fee

Store to yourself!!

Up to 8 guests

2 hour appointment

25% off accessories

2 bottles of bubbly

Sweet treats

(If you would like to book an ‘ultimate’ appointment, please call us at

the store to book!)


After Purchasing

HOW LONG WILL IT TAKE FOR MY DRESS TO ARRIVE?

General delivery for bridal, bridesmaids, prom and mothers dresses is about 4 months. Some bridal gowns can take up to 6 months. We are able to provide rush delivery on certain styles of dresses but not our entire stock.


WHEN DO I PAY FOR MY DRESS?

To order your dress we require half payment. The balance of your dress is due within 15 days of it’s arrival into our store or when you first come to try it on, whichever happens first.


HOW WILL I KNOW THAT MY DRESS HAS ARRIVED?

We will give you a call with the happy news! Please make sure if you move or change phone numbers that you provide us with an update so that we can reach you.


WHEN SHOULD I ORDER MY ACCESSORIES?

We always recommend that accessories are chosen and purchased at the time of the dress purchase so that you get the complete look that you envision for your wedding day. However, if you choose to wait to purchase accessories please be aware that they can take up to 4 months to order as well.


Alterations

HOW FAR AHEAD SHOULD I START MY ALTERATIONS?

Alterations should be started no later than 10 weeks before your event.

WHAT SHOULD I BRING TO MY ALTERATIONS?

Please bring everything that you plan on wearing with your dress for your event. This includes bra, shape wear and the shoes. Heel height is extremely important if we are hemming your dress, we don’t want to guess, we want to make sure it’s perfect!

HOW MANY PEOPLE CAN I BRING TO MY ALTERATIONS APPOINTMENT?

Please bring no more than 1 person to your fitting appointment with the seamstress. A large entourage makes it difficult for you and the seamstress to really focus on getting that perfect fit. Everyone will get to see your dress on your big day.


HOW LONG IS MY APPOINTMENT? HOW MANY APPOINTMENTS WILL I HAVE?

Alterations appointments are 15-30 minutes in length. Bridal gown alterations take between 3-5 fittings on average. Bridesmaids, mothers and prom will average between 2-4. If you live far away or if getting back to see the seamstress this many times may be a problem for you, then you may want to consider choosing someone closer to your home to do your alterations for you.